Crain's Chicago Business reports that Naedler is seeking class action status for the suit, assuming other readers were also blindsided by the price boost. Her complaint alleges that her credit card was charged $97.50 per quarter without her knowledge or approval of the higher price. Naedler filed suit after not getting satisfaction from her complaint call to the Philippines-based call center that handles such matters for the Tribune.
Purportedly, some, but not all, Tribune subscribers received a letter that specified the new home delivery rate but did not acknowledge the increase it represented.
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